In case of any discrepancy we can cancel any of the orders. A few reasons for cancellation from our end usually include limitation of the product in the inventory, error in pricing, error in product information etc. We also have the right to check out for extra information for the purpose of accepting orders in a few cases. We make sure to notify you if in case your order is cancelled partially or completely or if in case any extra data is required for the purpose of accepting your order.
Order can be cancelled from your end before the product is dispatched, we make sure to refund the amount through the same mode of payment within 10 working days. In case of cancellation pre-dispatch cancellation fees of 2% will be levied and balance 98% will be refunded back to the account.
We don’t accept cancellation for customised jewellery products.
Gold Coin, Silver articles, Silver Rakhi, Silver Diamod Rakhi & ICC Gold coins order cancellation is not allowed under any circumstance.
Gold Jewellery cancellation is not allowed for orders received after 1-jan-2024, however customer can chose a different product of same/ higher value.